Skip to content

Menu

Group Website
Alerts
Products
Tariff
Contact Us
Open Account
Awards
Support
Public Issue Forms

Investor Complaint Details

Please click on button to view Stock Broker : Click Here

Please click on button to view Depository Participants : Click Here

Registered Office : 601-602, 6th Floor,
Windsor, Off CST Road, Kalina,
Santacruz(East), Mumbai - 400098

Company

Awards
Contact Us

Customer Service

Grievance Redressal
Attention Investors
Procedure to File Complaint
KRA Validation
SEBI Saa₹thi 2.0

Quick Links

Download Centre
Stock Market Holidays
Open Account
Investor Charter
Investor Complaint Details
View your Collateral with NCL

© All rights reserved. A.K. Stockmart Private Limited (CIN-U67120MH2006PTC158932)

SEBI Stockbroker Registration No :- INZ000240830 | Depository Participants (CDSL & NSDL) - IN-DP-481-2020.
Exchange Membership No. : NSE: 12695 | BSE: 3172 | AMFI ARN : 50926
Registered Office: 601-602, 6th Floor, Windsor, Off CST Road, Kalina, Santacruz (East), Mumbai – 400 098

Most Important Terms and Conditions (MITC) "Click here"

Important Information for Investors:

As a policy we do not give stock tips or recommendations and have not authorized anyone to give this on behalf of us. If you know anyone claiming to be a part of akgroup.co.in /A.K. Stockmart Private Limited / A.K. Capital or our associate companies or partners and offering such services, please report us on stockmart@akgroup.co.in
Beware of Unsolicited stock tip/ Investment Advice
Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL/CDSL on the same day.
KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (Stock Broker, DP, Mutual Fund, etc.), you need not undergo the same process again when you approach another intermediary, subject to any modification for which Re-KYC process is to be followed.
No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account. This is issued in the interest of investors.
Stock brokers can accept securities as margins from clients only by way of pledge in the depository system w.e.f. September 01, 2020.
Update your e-mail and phone number with your stock broker / depository participant and receive OTP directly from depository on your e-mail and/or mobile number to create pledge.
Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.
Pay 20% upfront margin of the transaction value to trade in cash market segment.
Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.
In addition to client - based activities, we (A.K. Stockmart Private Limited) also engage in the activities pertaining to proprietary trading.
Kindly, read the Advisory Guidelines for investors as prescribed by the exchange with reference to their circular dated 27th August, 2021 regarding investor awareness and safeguarding client's assets.
You can check your KRA status at https://www.cvlkra.com/Default.aspx. If you observe status of your PAN other than “VALIDATED” or “REGISTERED”, you can get in touch with us at 022-67546744/625 or write to us at stockmart@akgroup.co.in and we will assist you in re-submission of documents to KRA Agency for further validation.
Note: In case you want to self-proceed with the validation process, you may follow the steps illustrated in KRA Manual.”
In case of receiving spam or Unsolicited Commercial Communication (“UCC”), make DND complaint at respective TSP’s app/website, TRAI DND app, or call/SMS to 1909.
In case of receiving suspected fraud communication, report to Chakshu Platform of Department of Telecommunications https://sancharsaathi.gov.in/sfc/Home/sfc-complaint.jsp
In case fraud has already happened, report the same to Cyber Crime helpline number 1930 or website www.cybercrime.gov.in

For any query / feedback / clarifications, email us at stockmart@akgroup.co.inIn case of grievances for any of the services rendered by A.K. Stockmart Private Limited, please write to investorgrievance@akgroup.co.in (for Broking services) or dp@akgroup.co.in (for Depository services).

Details of compliance Officer
Compliance Officer: Mr. Kshitiz Gupta | Landline: 022-67546690 | Email: kshitiz.gupta@akgroup.co.in

Procedure to file a complaint on SEBI SCORES 2.0 :
a. Register on SCORES 2.0 portal.
b. Mandatory details for filing complaints on SCORES 2.0 :
  i. Name, PAN, Address, Mobile Number and E-mail ID.
c. Benefits:
  ii. Effective Communication
  ii. Speedy redressal of the grievances
To lodge your complaints using SEBI SCORES 2.0

Investor Complaints Data
Please ensure that you carefully read the Risk Disclosure Document as prescribed by SEBI, our Terms of Use and Privacy Policy.
Click on the following link to Download client registration documents ( Risk Disclosure Document, Do's & Don'ts) in vernacular language:
BSE | NSE

Details of client bank account

Important Links:

SEBI | BSE | NSE | CDSL | SCORES 2.0 | Investor Charter for Stock Brokers | Investor Charter for DP | UCC Advisory | CVLKRA | e-Voting for Shareholders - CDSL / NSDL | Terms & Conditions | Disclosures | Disclaimers | Privacy Policy | Grievance Redressal | Rights & Obligations of Stock Brokers & Clients | PMLA Disclosure | ODR Portal | Risk Disclosure on Derivatives

Important Information for Investors : Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL/CDSL on the same day. | You will receive alerts and information on your registered mobile number /email for debit and other important transactions in your Demat account directly from CDSL / Exchange on the same day. | No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorize your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account. This is issued in the interest of investors. | Update your e-mail and phone number with your stock broker / depository participant and receive OTP directly from depository on your e-mail and/or mobile number to create pledge.